Return & Exchange


At Right Punch, we are committed to providing you with the highest quality boxing, MMA, fitness, and gym gear. However, if you’re not completely satisfied with your purchase, we are here to help. Our return and exchange policy ensures a hassle-free shopping experience while adhering to UK consumer laws.

1. Eligibility for Returns & Exchanges

  • Returns or exchanges must be initiated within 30 days of the purchase date.
  • Items must be unused, unwashed, and in their original packaging with all tags intact.
  • Products showing signs of wear, damage, or alterations are not eligible for returns or exchanges unless they are faulty.

2. Faulty or Damaged Items

If you receive a faulty or damaged item, please notify us within 48 hours of receiving your order by emailing us at support@rightpunch.com. Include your order number, a description of the issue, and clear photos of the defect. We will arrange a replacement or refund, as applicable.

3. Non-Returnable Items

The following items are not eligible for returns or exchanges:

  • Custom or personalized products
  • Sale items or products purchased during special promotions
  • Health and hygiene items such as mouthguards

4. How to Return or Exchange

To initiate a return or exchange, please follow these steps:

  1. Email us at support@rightpunch.com with your order number and reason for return/exchange.
  2. We will provide you with a return authorization and shipping instructions.
  3. Pack the item securely, including a copy of your invoice or proof of purchase.
  4. Ship the item to the address provided. Return shipping costs are the responsibility of the customer unless the item is faulty or damaged.

5. Refund Policy

  • Refunds will be processed to the original payment method within 14 days of receiving the returned item.
  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or faulty item).
  • If you paid using a gift card or store credit, your refund will be issued as store credit.

6. Exchange Policy

We offer exchanges for the same item in a different size or color, subject to availability. If the desired size or color is not available, you may request a refund or choose another product of equal value.

7. Contact Us

If you have any questions about our return and exchange policy, please feel free to contact us:

8. Consumer Rights

This policy complies with the UK Consumer Rights Act 2015. Your statutory rights are not affected by this policy.

Thank you for choosing Right Punch for your boxing, MMA, and fitness gear needs!