Privacy Policy

IMPORTANT NOTICE

What we believe and our mission, at RightPunch Sports, is to give the ability to the end-users and our valued customers to achieve their objectives with the help of our design, technology, passion and our unquenching thirst of innovation. Our mission is to cover all the aspects of our online activities, be it our web stores or online communities. Our updated privacy policy explains how we process and collect your information. We highly encourage our valued customer to read the updated policy between the lines along with our Terms & Conditions of Use.

BY USING THE SERVICES, YOU CONSENT TO THE COLLECTION, USE AND TRANSFER OF YOUR PERSONAL DATA FOR PROCESSING IN THE United Kingdom AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU ARE LOCATED OUTSIDE THE UK YOU ARE ENCOURAGED TO REFER TO OUR REGION SPECIFIC PRIVACY POLICY

It is hereby noted that all the services of RightPunch Sports and all associated systems are hosted on the server located in UK. Should you be located outside the region, we would like to bring forward and make you aware of the fact that we collect cookies and device data which is stored and processed in United Kingdom. The jurisdiction of this region may not give you the same protection as compared to your local. Once you have agreed to our T&C’s you authorize us to store, process and transfer data under the jurisdiction of UK unless otherwise stated in our policy. At certain stages of using our services, you will be asked to provide your unambiguous consent in order to continue using our services and setting up a customer account.

We strongly recommend our valued users and customer to read the policy between the lines and have a complete understanding of the new changes, rules & regulations and Terms of Use. Should you not agree with any of the changes, we advise you to discontinue using our services or submit your data otherwise.

Note for EU Residents/Users: We have updated our Privacy Policy in-line with the new requirements of the European General Data Protection Regulation (GDPR) for our EU customers. If you are looking for country specific information for EU and rest of the world user, please refer to our section for Country/Region-Specific Disclosures.

Who We Are

We are RightPunch INC and RightPunch Sports including our affiliated companies (herein referred to as “RightPunch Sports”, “we”, “us” and/or “our”). RightPunch SPORTS is an online retailer and ecommerce business for sporting goods via below mentioned platform.

Information Regarding Your Personal Data

Apart from your interaction with our services, this Privacy Policy accounts for the data about you which you provide us while using our services and your devices.

Any information which may be used to identify, directly or in-directly, you along with collective or stand-alone information is “Personal Data”. This will include, but is not limited to, your complete name, contact information such as email address and phone number, device information, location, IP address, cookies and network information.

In order to improve the quality of services and business, in general, RightPunch Sports will collect, use, process and distribute or disclose your Personal Data on as is basis when required. We may create de-identified or anonymous data from Personal Data by excluding data components (such as your name, email address, or linkable tracking ID) that makes the data personally identifiable to you, through obfuscation, or through other means. Our use of anonymized and de-identified data is not subject to this Privacy Policy.

Collection & Usage of your Personal Data

Listed below are some of the most common ways that we collect your Personal Data, which include, but are not limited to:

This Privacy Policy describes how right-punch.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

When you are making a purchase with us, create or register a user account or while browsing our website, we collect your Personal Data. This data includes, but is NOT limited to, your complete name, contact information including your email address, phone number, personal address for your home or office, your account details including your username and password, D.O.B, information about your payment details and methods and your Location Data. “LOCATION DATA” includes your either approximate, or with your explicit consent, exact location. This information or data is used to create your account and provide you better level of services according to your locale. We will also use the data to further improve our services and business practices, communication between our consumers and us, risk management, testing & monitoring, innovation and any other purposes related to administration.

As mentioned above, we may or may not collect your detailed Location Data in order to improve the functionality of our services. These services may include any promotions or offers for your specific locale, relevant services to your geographical location, weather information and to run analysis to improve our services in your geographical location. We may collect your Precise Location Data based on your ISP or wireless service provider, Bluetooth connected devices, Wi-Fi Access points or any device that you may use in order to access our services online. Under any circumstances, we do not collect the Precise Location Data without your explicit consent. Should you choose to decline the request, you may be required to enter the data manually rather than us collecting it.

If you have signed up with us for promotional material or get in touch with us, we may collect your personal data which includes, but is not limited to, your email address, your mobile number or any other ID that you may have used to get in touch with us.

New product launches, personalized advertising or to update you about the contests and events, only if you have provided your consent to such contact. Your communication preferences can be easily managed by logging-in to your account. These settings, however, does not restrict us from sending you notifications about our performance of services such as any updates to our policies or T&C’s of usage, as required by the law.

Moreover, we may also use your Personal Data in order to get in touch with you in regards to any complaints, suggestions and inquiries that you may have made.

When and if you sign up for any promotional activities or participate in any surveys on our website, we may either request OR otherwise collect your Personal Data. We may use this Personal Data to plan, analyze or for research purposes. This Personal Data, may or may not include, but is not limited to, your complete name, contact information such as email address and mobile number, age and physical address. In event of you winning a promotion, we may also be required to collect your tax information and/or any waivers & releases, which are dependent on the prize.

We may, from time to time, launch surveys in order to get your opinion about our services and products. These surveys may either be launched directly by us or any of our affiliated partners. Regardless, your data will be protected under the new guidelines of GDPR.

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify.

Minors

The Site is not intended for individuals under the age of [18]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Transfers of Your Personal Data to Other Countries

All the Personal Data processes and all the associated services and systems, inclusive of the registrations of RightPunchSports, is stored on servers based in United Kingdom. If you happen to be located outside the jurisdiction of United Kingdom, please be informed that all your Personal Data is collected, processed and stored under the jurisdiction of United Kingdom.

By agreeing to our T&C’s and submission of your Personal Data, you give us the consent to store, transfer and/or process your Personal Data under the laws of the United Kingdom. Should we need, we will ask for your explicit consent to carry out such activities however, in certain cases the law of United Kingdom may supersede the consumer consent.

Data Retention

For as long as you maintain an account with us, we will store your Personal Data which may be required to provide you the best level of Services. Not only this, but we will store your data for as long as it is necessary, by law, to enforce agreements, dispute resolution and legal obligations under that statue of the state.

Where we think that we do not need your Personal Data for further processes, we will right away delete your data and all the related personal information from our systems and servers. Moreover, we are also able to delete your data upon a request from you, however, we would need to figure out if that’s permissible by law.

Security

Whereas we implement the latest security measures in order to keep your data and personal information protected, please be advised, that we are unable to guarantee to fully eliminate the risks involved in storing and transmission of your Personal Data.

Managing Preferences and Withdrawing Consent

You may at any time withdraw your consent with future effect and without affecting the lawfulness of processing of your Personal Data based on the consent you provided before you withdrew it, and exercise other controls regarding website and online data collection, interest-based advertising, your communication settings, and app preferences. You can use the following ways to manage your preferences:

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

As per the new changes in the GDPR, we will ask for your consent in order to process your Personal Data provided to us. Your data and consent may be collected in a number of ways including, but not limited to, (i) When you provide your personal data via our Services or by filling a form including signing up for Promotional emails; or (ii) when you sign up or register an account with us. However, since each countries’ laws differ, regarding the consent and collection of data, general requirements for consent will vary depending on your country of residence. We may ask for your explicit consent to process and share your Personal Data for any of the below reasons and activities:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Selling Personal Information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

    GDPR

    If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below 

    Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

     

    CCPA

    If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below 

    If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

    Cookies

    A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

    We use the following cookies to optimize your experience on our Site and to provide our services.

    Cookies Necessary for the Functioning of the Store

    Reporting and Analytics

    The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

    Do Not Track

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

    Changes

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Contact

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:

    RightPunch, 777 Warden Avenue, Unit#3, Scarborough, Toronto ON M1L 4C3, Canada

    Last updated: [01-12-2020]

    If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here:

     info@rightpunch.ca

    https://rightpunchsports.com/

    info@rightpunch.ca